Expert-Led. Evidence-Based. Globally Recognised.

The world’s most rigorous assessment.

Human-led. AI-powered. Same rigour — significantly less effort.

200,000+
Assessment insights analysed
35+
Years of EFQM knowledge
1,000+
Best practice benchmarks
50,000+
Organisations guided by EFQM worldwide

A deeper level of evaluation — by design.

A comprehensive, end-to-end evaluation against the full EFQM Model. An on-site expert assessor team. A formal submission document. A comprehensive feedback report. And for the highest-performing organisations, a pathway to the EFQM Global Award — scored out of 1,000 points over a 4–6 month process.

The most comprehensive review of your organisation

Granular, evidence-grounded insight into strengths and improvement priorities across every area of your organisation.

Expert assessor team on-site

An independent international team of certified professionals conducts interviews, observes operations, and engages with your leadership.

Score and star rating out of 1,000

A globally benchmarked score and formal EFQM rating from 3 to 8 stars.

Baseline analysis prior to assessment

A management report prepared in advance with EFQM x Sapience support sets out your evidence across all the EFQM Model criterion-parts.

Global Award pathway

Scoring above 501 points, your organisation becomes eligible for the EFQM Global Award — the world’s most prestigious recognition.

Structured value-adding process

From internal alignment and report preparation through on-site assessment to detailed feedback — a supported end-to-end journey.

Three phases. One complete picture.

From internal alignment through expert assessment to actionable feedback and improvement planning. Typically 4–6 months end-to-end.

01
Preparation
02
Assessment
03
Feedback
Phase 1

Preparation

Build your organisational baseline

  • Align internally on your WHY, HOW, and WHAT
  • Create a transformation baseline and road map
  • Prepare your management report — EFQM x Sapience supported
Phase 2

Assessment

External expert challenge

  • Independent international assessor team — EFQM Model RADAR methodology
  • On-site visit — interviews, focus groups, observations, full interaction
  • Full organisation involvement – interviews at every level and areas of the organisation
Phase 3

Feedback

Data-driven insight and action

  • Score out of 1,000 points with global benchmark comparison
  • Strategic Insights
  • Criterion-part level strengths and improvement opportunities
  • Prioritised improvement roadmap and EFQM recognition certificate

Same rigour. Less effort.

Sapience maps to each stage of the Advanced Assessment — reducing effort without reducing the quality of your outcome.

Stage 1
Management report

From raw material to submission-ready.

  • Extract and map evidence from existing documents
  • Identify gaps and weak criterion coverage
  • Assemble and refine chapters faster

 

Less time. Fewer drafting cycles. Higher confidence.

Stage 2
Site-visit preparation

Arrive controlled, co-ordinated, ready.

  • Draft site-visit agendas and interview briefs
  • Consolidate evidence and surface data gaps
  • Respond to assessor requests with less friction

 

Less labour. Stronger alignment.

Stage 3
During the site visit

Capture learning. Build intelligence.

  • Capture interview and interaction learnings in real time
  • Consolidate emerging information as it arises
  • Quick retrieval of data and clarifications

 

More insight. Knowledge preserved and reusable.

Stage 4
Feedback exploitation

1,000 points of insight. Fully unlocked.

  • Segment feedback by topic or criterion part
  • Design prioritised improvement roadmap actions
  • Benchmark against anonymised best practice

 

Better outcomes. Faster leadership action.

The path forward.

Successful application opens the door to the EFQM Global Award — and the 2025 winners show what world-class looks like.

Applications open
EFQM Global Award 2027

Score 501 points or above in your Advanced Assessment and you are eligible to enter the EFQM Global Award — the world’s most prestigious recognition of organisational performance. Applications for 2027 are now open.

2025 Global Award
What world-class looks like

See the organisations that achieved EFQM Global Award recognition in 2025 — a benchmark for sustained excellence across every sector and region worldwide.

Ready to begin?

Book an introductory meeting with the EFQM Recognition team. Human-led. AI-powered. Built to deliver better outcomes at every stage.