Benchmark Your Organisation Against the World’s Best

Unlock your potential. Get recognised.

Identify strengths, uncover performance gaps, and benchmark against world-class organisations using The EFQM Model.

200,000+
Assessment insights analysed
35+
Years of EFQM knowledge
1,000+
Best practice benchmarks
50,000+
Organisations guided by EFQM worldwide

A structured, independent evaluation of your organisation.

An EFQM Assessment is an independent review of your organisation’s performance against The EFQM Model — the world’s leading management framework, used by more than 50,000 organisations globally.

 

It provides structured performance feedback across Direction, Execution, and Results — the three dimensions of the EFQM Model, that define sustainable organisational performance.

 

Assessments are delivered by independent, internationally certified assessors and result in formal EFQM Recognition — a globally credible mark of your organisation’s performance level.

Open to all organisations
Businesses, public bodies, education institutions, and non-profits — any size, any sector, any location.
Rapid or Advanced
Choose the pathway that matches your ambition — a one-week Rapid review or a comprehensive Advanced Assessment.
Performance review
Structured feedback against The EFQM Model — with full guidance throughout.
Formal EFQM Recognition
Results in a globally credible star rating — from 1 star recognition through to the EFQM Global Award.

Why organisations apply

Organisations undertake an EFQM Assessment for a wide range of strategic and operational reasons. Whether the goal is to accelerate improvement, earn external recognition, or build internal alignment, the assessment provides the independent perspective and structured feedback that makes change stick.

Demonstrate commitment
Signal to partners, customers, and other key stakeholders your commitment to continuous improvement and sustainable performance.
Drive transformation
Turn feedback into evidence-led transformation programmes with clear priorities and ownership.
Showcase achievement
Build and reinforce your organisation's image with a mark recognised across 50,000+ organisations worldwide.
Pathway to the Global Award
the world’s most prestigious organisational recognition.

Human-led. AI-supported.

EFQM x Sapience is an AI and performance intelligence platform that supports each stage of the EFQM Assessment journey — combining EFQM expertise with AI-assisted tools that reduce effort without reducing quality.

Less time
Faster evidence extraction, drafting, and preparation — from first document to submission-ready narrative and assessment feedback report.
Less labour
Fewer manual iterations and less coordination overhead across every stage of the process.
More insight
Clearer organisational picture, deeper analysis of the strengths and opportunities for improvement identified, benchmarked results and anonymised good practices for inspiration.
Better outcomes
More confident preparation, stronger submission quality, and more value extracted at every step, including the feedback report.

Performance feedback across three dimensions

Structured insights across Direction, Execution, and Results — the three pillars of the EFQM Model, that define sustainable organisational performance.

Direction
  • Alignment and shared understanding of your business
  • External strategic view focused on what matters
  • Fit-for-the-future organisational foundations
Execution
  • Actionable insights to boost performance
  • Accelerate change and transformation
  • Engaged and motivated people
Results
  • Outperform on ROI, customer service, and efficiency
  • Stronger people performance and engagement
  • Image, reputation, and stakeholder value

Choose your review — Rapid or Advanced

From a one-week quick check to a comprehensive in-depth evaluation — choose the level that matches your ambition and timeline.

Rapid
Rapid review

Ideal for organisations starting their excellence journey, targeting sustainable performance, or working with limited time and resources.

  • Quick review against a condensed version of The EFQM Model
  • Includes a Rapid Diagnostic Workshop, leadership team interviews, and focus groups
  • No preparation required in advance
  • Strengths and opportunities at Direction, Execution, and Results level
  • Score out of 100 points — completable within one week
Outcome: Recognised by EFQM 1 or 2 stars for Sustainable Performance — a fraction of the cost and time of an Advanced Assessment
Advanced
Advanced review

Ideal for organisations seeking deep strategic insight and a globally recognised mark of performance.

  • Comprehensive review against the full EFQM Model
  • Submission document prepared in advance
  • Performance assessment at Model criterion-part level (29 criterion-parts)
  • On-site assessor team — interviews, observations, direct interaction
  • Score out of 1,000 points — 4–6 month process
  • Pathway to the EFQM Global Award
Outcome: Recognised by EFQM 3 stars or above

Your star rating, explained.

Every assessed organisation receives a star rating based on their score — aligned to either the Rapid or Advanced assessment pathway.

Rapid
1–2 Stars

A credible, independently verified mark of performance — the starting point on the EFQM recognition ladder.

Advanced
3–8 Stars

Stars are awarded based on your full Advanced Assessment score. Above 7 Stars represents world-leading performance — and eligibility for the EFQM Global Award.

Recognised worldwide. Proven in practice.

Your Advanced Assessment connects you to a global standard — and a community that has lived it.

EFQM Recognition
Recognition database

Every EFQM-recognised organisation is publicly listed — with their star rating and recognition year — in the EFQM Recognition Database. Your result joins a global reference used by partners, customers, and stakeholders worldwide.

Case studies
Explore our case studies

Discover how organisations across sectors, sizes, and geographies have used EFQM assessment to drive transformation. Read their stories and see what’s possible.

Delivered locally. Recognised globally.

EFQM works with a network of accredited partner organisations that can deliver the Advanced Assessment in your region and language.

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Ready to benchmark your organisation against the world’s best?

Speak to the EFQM Recognition team to find the right assessment pathway for your organisation.