Insight

Review, compare & improve

Always improving

We have the world's best performance improvement methodology. Through our evidence-based assessments, technology platform, data and analytics, we help organisations improve and manage change through measurement, tracking and improving performance in their key areas.

THE CORE COMPONENTS OF THE EFQM INSIGHT PROCESS

Preparation

Preparation
  • Build internal capability to create organisational understanding based on the EFQM Model
  • Consensus and a common picture of the organisation at strategic, operational and performance level
  • Empower your team to understand your organisation’s WHY/HOW/WHAT
  • Create digital blueprint of your business powered by advanced technology
  • Transformation baseline analysis and road map

Assessment

Assessment
  • Get challenged by external international team of experts from wide variety of backgrounds
  • The interaction with the EFQM trained assessment team throughout the process will enable an organisation to gain expert insights to tackle its future challenges
  • Discover through thought provoking questions and interaction undiscovered strengths your organisation has
  • Energise and motivate your team to demonstrate how well your organisation is performing

Feedback

Feedback
  • Receive data-driven insights backed up by organisational experts, to fit your priorities, your purpose, and your people
  • Receive detailed analysis and Gap identification at strategic, operational & performance level
  • Enables your organisation to compare its performance on a global level
  • Helps your organisation to focus on what really matters
  • Strenghtens alignment & tracking

THE INSIGHT PROCESS OUTPUTS

The output of the assessment process is a ‘feedback report’ which gives a detailed analysis of where your organisation is currently at strategic, operational and performance levels. It also provides benchmarking comparisons with other organisations.

THE INSIGHT PROCESS OUTPUTS

THE INSIGHT PROCESS PROVIDES PERFORMANCE FEEDBACK ON THE FOLLOWING

Direction

Direction

– Achieve increased alignment, awareness and shared understanding of your business

– Enables you to analyse your business from an external and strategic point of view, so your people focus on the vital few

– Makes your organisation fit for the future

Execution

Execution

– Real-time and actionable insights and feedback to boost your organisational performance and accelerate change and transformation

– The organisational performance will be further improved due to engaged and motivated people

Results

Results

– Get your culture and strategy right to outperform your competition on:

  • ROI
  • Customer service
  • Operational efficiency
  • People performance and engagement
  • Image and reputation

– Increased value for shareholders and key stakeholders

– Becoming globally recognised as an ethical and trusted organisation contributing to a greater world

Insight and Assessment from EFQM

GLOBAL HEAD OF ASSESSMENT AND RECOGNITION

Agnieszka Cebrat

Agnieszka Cebrat