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EFQM Virtual Forum

EFQM Virtual Forum

For the first time in its history, the EFQM Forum will be virtual. 

It will be a fantastic opportunity to celebrate and share the best-in-class organisational learnings and experiences from some of the most prestigious and forward-thinking business leaders. 

Great keynote speakers and a series of deep dive panel sessions will be on the programme.  It will culminate in the presentation of our most prestigious award – The EFQM Global Award – where we can recognise and celebrate the very best examples of those organisations who have used the EFQM Model to achieve outstanding performance or successful transformation. 

The participation to this year’s virtual EFQM Forum is free of charge.

We are looking forward to welcoming you safely to our virtual Forum!



  • 11.00 – Welcome & Opening
  • 11.15 – Keynote address
    • The myth of disruption: how established firms are adapting to the Digital Age, Julian Birkinshaw, London Business School
  • 12.15 – The EFQM Award Ceremonies
    • EFQM Challenges 2021
    • EFQM Global Award 2021
  • 14.30 – Closing Day 1


  • 10.30 – Welcome, Opening & special acknowledgement on Social Impact
  • 10.45 – The Winning Mindset
    • Jeremy Snape, Founder & Managing Director, SportingEdge
  • 11.45 – 2021 EFQM Global Award Winners – Why are they outstanding?
    • Panel discussion featuring the 2021 Award Winners and Assessors
  • 12.45 – Why soft skills development is crucial to improve employability?
    • Christophe Roure, CEO,
  • 13.45 – Break
  • 14.00 – What is the future of learning and skills development – Panel
    • Gail Tutcher, Director of Training, EFQM
    • Paul Little, Principal & CEO, City of Glasgow College
    • Nieves Segovia Bonet, President, SEK Education Group
    • Justin Cooke, Chief Content & Partnerships Officer, FutureLearn
  • 15.00 – How technology is impacting organisations and industries – Panel
    • Ursula El Hage, Professor and Quality Assurance Expert, Saint Joseph University of Beirut
    • Russell Longmuir, CEO, EFQM
    • Damian Beresford, CTO, Nearform
    • Thouraya Walker, Finance Director, Play Consulting
    • Lale Ergin, Co-Founder & CEO, ESA Esports
  • 16.00 – Closing the Virtual EFQM Forum 2021



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01 Mar 2021