Partnership makes the world a better place

EFQM is a practical philosophy and a management framework. As a not-for-profit organisation, we are proud to work with hundreds of partners all around the world. Our partners deliver EFQM training, assessments and consultancy. We choose our partners carefully, and we run rigorous checks before they are accredited and licensed.


Organisations certified by EFQM to deliver official EFQM Training Courses.


Organisations certified by EFQM to deliver official assessment associated with external EFQM Recognition.


Organisations certified by EFQM to provide support with advisory and consulting services.

CAO Partners (Certified Advisor Organisations)

What are Certified Advisor Organisations?

Certified Advisor Organisations are licensed by EFQM to provide support with EFQM advisory and consulting services. They must be EFQM members and must uphold the EFQM Code of Conduct.

EFQM Certified Advisor Organisations can also purchase and re-sell licenses for EFQM digital platforms (AssessBase and KnowledgeBase).

What is an EFQM Certified Advisor?

EFQM Certified Advisors are experts who can help organisations to implement the EFQM Model.

They have a thorough understanding of the EFQM Model or equivalent programme. They are licensed to provide guidance and consultancy services using the EFQM Model to help organisations improve their performance.

EFQM Certified Advisors are listed on the EFQM website underneath the EFQM Certified Advisor Organisation they are affiliated with.

How can I become an EFQM Certified Advisor?

To become an EFQM Certified Advisor you must:

– Hold an existing qualification as an EFQM assessor or EFQM practitioner (or equivalent)

– Maintain the qualification via a recognised CPD scheme

– Be affiliated with an EFQM Certified Advisor Organisation that is an EFQM Member

– Have practical experience of implementing the EFQM Model (or equivalent programme) within organisations

– Provide a minimum of 3 references from previous clients relating to training delivery.

To find out more about becoming an EFQM Certified Advisor or Certified Advisor Organisation, please contact us at [email protected]

To research Certified Advisor Organisations and Certified Advisors, please consult our Directory.

EFQM brings out the best in everyone. Our model attracts people and organisations who want to do the right thing. And our community means that everyone is always trying to help each other do better.


Gianluca Mulè

Gianluca Mulè