The EFQM Model

The EFQM Model is a globally recognised management framework that supports organisations in managing change and improving performance.

Trusted by thousands of organisations worldwide for more than 30 years, the EFQM Model not only remains relevant but continues to set the management agenda for any organisation wanting a long term, sustainable future.

The EFQM Model structure is based on the simple but powerful logic of asking three questions:


“Why” does this organisation exist? What purpose does it fulfil? Why this particular Strategy…



“How” does it intend to deliver on its Purpose and its Strategy…



“What” has it actually achieved to date? “What” does it intend to achieve tomorrow…


Why should I use the EFQM Model?

Since its inception, the EFQM Model has provided a blueprint for organisations across and beyond Europe to develop a culture of improvement and innovation.

If you want to define a strong purpose, inspire leaders at every level and create a culture committed to driving performance, while remaining agile, adaptive and able to evolve for the future, then the EFQM Model is for you.

It helps define your purpose

Purpose is the lifeblood of any organisation. Without it, there is no reason to serve. The EFQM Model places an unparalleled emphasis on the importance of purpose, vision and agile strategies to organisations if they are to create sustainable value.

It helps forge strong leaders

Effective leadership keeps an organisation true to its purpose and vision, which is why the EFQM Model advocates a ‘leaders at every level’ approach to ensure strong decision-making, collaboration and teamwork in every team and every project.

It helps address unique organisational challenges

EFQM understands that all organisations are different and there is no one size fits all approach to transformation. That’s why the EFQM Model was built from the ground up to be both adaptive to unique organisational obstacles and flexible enough to deliver on its promise of performance gains.

It helps create your culture

The EFQM Model is an innovative culture creator, valuing core quality beliefs and shared goals at the heart of organisations whilst allowing them to remain connected and committed to their vision.

It helps transform your organisation

Transformation takes time, and the EFQM Model supplies a tried and tested framework to make the process of landing effective change as smooth and pain-free as possible.

It helps forecast the future

The EFQM Model has been designed from years of experience in changing markets to understand the benefits of organisational analysis, future forecasting and predictive intelligence in driving true transformation.

It helps foster agile practices

To be agile amid emerging threats is the marker of an effective organisation. The EFQM Model provides organisational analysis and insight to lead a safe path to progress and transformation.

EFQM Model FREE downloads links

Russell Longmuir - CEO
Russell Longmuir - CEO

“The EFQM Model is our foundation”

A globally-recognised practical framework for organisational change and performance improvement

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You can try it for FREE, download and share the EFQM Model summary, which covers all the main concepts.