The
EFQM Model

The EFQM Model is a globally recognised management framework that supports organisations in managing change and improving performance.

Trusted by thousands of organisations worldwide for more than 30 years, The EFQM Model not only remains relevant but continues to set the management agenda for any organisation wanting a long term, sustainable future.

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The EFQM Model structure is based on the simple but powerful logic of asking three questions:

Why

“Why” does this organisation exist? What purpose does it fulfil? Why this particular Strategy…

Direction

How

“How” does it intend to deliver on its Purpose and its Strategy…

Execution

What

“What” has it actually achieved to date? “What” does it intend to achieve tomorrow…

Results

Why should I use The EFQM Model?

Since its inception, The EFQM Model has provided a blueprint for organisations across and beyond Europe to develop a culture of improvement and innovation.

If you want to define a strong purpose, inspire leaders at every level and create a culture committed to driving performance, while remaining agile, adaptive and able to evolve for the future, then The EFQM Model is for you.

Use Cases

We know The EFQM Model is used and consumed by organisations for several different aims and purposes.

Experienced practitioners have shared an insight into the alternative uses of The EFQM Model that have been, and continue to be implemented.

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Benchmarking Performance

Benchmarking Performance

Building a New Business

Building a New Business

Building Organisational Capability for Improvement

Building Organisational Capability for Improvement

Driving Transformation Programmes

Driving Transformation Programmes

Managing Corporate Actions

Managing Corporate Actions

Managing Risks – Building Resilience

Managing Risks – Building Resilience

Qualifying the Capability and “Fit” of your Suppliers

Qualifying the Capability and “Fit” of your Suppliers

Understanding Organisational Maturity

Understanding Organisational Maturity

Undergoing External Assessment and Achieving Recognition

Undergoing External Assessment and Achieving Recognition

Sensing and Responding to the Impact of Market Disruption

Sensing and Responding to the Impact of Market Disruption

Creating and Improving Your Sustainability Plans

Creating and Improving Your Sustainability Plans

Download your FREE full version of The EFQM Model Brochure

You can now download the FULL version of The EFQM Model Brochure, which covers all the main concepts and use cases.